Privacy Policy

We're committed to protecting your privacy and being transparent about how we handle your data.

Last updated: 10/4/2025

Information We Collect

Account Information

When you create an account, we collect your name, email address, and organization details. This information is used to provide our services and communicate with you.

  • • Name and email address for account creation
  • • Organization details for billing and support
  • • Authentication credentials (handled securely)
  • • Profile preferences and settings

Repository Data

We access and store your repository information, including code, commits, and metadata, to provide backup, monitoring, and automation services. This data is encrypted and stored securely.

  • • Repository code and commit history
  • • Branch information and pull requests
  • • Repository metadata and settings
  • • Integration configuration data

Usage Analytics

We collect anonymous usage data to improve our services. This includes feature usage, performance metrics, and error reports. No personally identifiable information is included.

  • • Feature usage patterns and frequency
  • • Performance metrics and response times
  • • Error reports and system logs
  • • Service availability and uptime data

How We Use Your Information

Service Provision

To provide backup, monitoring, and automation services. This includes processing your repository data to create backups, monitor changes, and execute automated workflows.

Communication

To send important updates, security alerts, and support responses. We only contact you about matters relevant to your account or our services.

Security

To detect and prevent fraud, abuse, and security threats. We monitor for suspicious activity and take action to protect your data and our systems.

Improvement

To analyze usage patterns and improve our services. We use aggregated, anonymous data to understand how our features are used and identify areas for improvement.

Data Protection

Encryption

All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption. We maintain industry-standard security practices to protect your information.

  • • TLS 1.3 encryption for all data in transit
  • • AES-256 encryption for data at rest
  • • Secure key management and rotation
  • • Regular security audits and assessments

Access Controls

Access to your data is strictly limited to authorized personnel who require it to provide services. All access is logged and monitored.

  • • Role-based access controls
  • • Multi-factor authentication for staff
  • • Comprehensive access logging
  • • Regular access reviews and audits

Data Retention

We retain your data only as long as necessary to provide services. You may request deletion of your data at any time, subject to legal requirements.

  • • Account data: Until account deletion
  • • Repository backups: Based on your plan limits
  • • Usage logs: 12 months for security purposes
  • • Support communications: 2 years

Your Rights

Data Access

  • Access and download your data in a portable format
  • Request correction of inaccurate information
  • View your data processing history

Data Control

  • Request deletion of your data
  • Object to processing of your data
  • Withdraw consent at any time

Communication

  • Control email preferences and frequency
  • Opt out of marketing communications
  • Request data processing information

Legal Rights

  • Lodge a complaint with supervisory authorities
  • Seek legal remedies for data violations
  • Request data portability

Questions About Your Privacy?

We're committed to protecting your privacy and being transparent about our practices. If you have any questions or want to exercise your rights, please contact us.